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About DHHS Open Window

Open Window captures important information on all DHHS services, programs and the contracts that support those services. Open Window also contains key planning and performance information for DHHS as well as for our divisions and offices.

Through Open Window, you will see what services, programs and contracts are provided, how they are funded; and whether our performance is producing results for our customers.

Additional Resources
Mission, Vision and Values

Vision Statement

All North Carolinians will enjoy optimal health and well-being.

Mission Statement

The North Carolina Department of Health and Human Services, in collaboration with its partners, protects the health and safety of all North Carolinians and provides essential human services.


When all DHHS employees adhere to the following values, all North Carolinians will view DHHS as the best managed agency in state government:

  • Customer-focused. North Carolinians are the center of our service design and delivery, and allocation of human and fiscal resources.
  • Anticipatory. DHHS uses feedback from our customers and partners on all levels -- national, state and local --to guide our thinking, planning, policies and practices.
  • Collaborative. DHHS values internal and external partnerships.
  • Transparent. DHHS shares information, planning and decision-making processes and communicates openly with its customers and partners.
  • Results-oriented. DHHS emphasizes accountability and measures its work by the highest standards.