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About DHHS Open Window
Open Window captures important information on all DHHS services, programs and the contracts that support those services. Open Window also contains key planning and performance information for DHHS as well as for our divisions and offices.
Through Open Window, you will see what services, programs and contracts are provided, how they are funded; and whether our performance is producing results for our customers.
Additional Resources
 

MISSION

In collaboration with our partners, DHHS provides essential services to improve the health, safety, and well-being of all North Carolinians.

VISION

Advancing innovative solutions that foster independence, improve health and promote well-being for all North Carolinians.

VALUES

  • ACCOUNTABILITY
  • COMMUNICATION
  • CUSTOMER SERVICE
  • DIVERSITY & INCLUSION
  • ORGANIZATIONAL EFFECTIVENESS & EFFICIENCY
  • TEAMWORK & COLLABORATION

ORGANIZATIONAL GOALS

  • Strengthen Health Care
  • Advance Knowledge and Innovation
  • Advance the Health, Safety and Well-Being of North Carolinians
  • Ensure Efficiency, Transparency and Accountability of DHHS Programs
  • Create a Great Place to Work
 

PERFORMANCE GOALS


Select the Fact Sheet link above to view service summary reports for all DHHS Services administered by each Division.


Instructions for viewing fact sheets:

Select the DHHS Division(s) of interest by using the Division drop down menu. Then select one or more services using the Service drop down menu. Select "View Report" to view the selected service information.

Download reports to PDF format to better view information.


Customer Service

Welcome to DHHS Open Window.


You may have been referred to this by calling the DHHS Customer Service Center at 800-662-7030 or may have found this site in other ways.


From this site you can locate information about assistance and services that may be available to you and your family in your local community.


Open Window maintains information on many service providers in North Carolina.


To find information or help visit our key topics page: